RETURNS
 
Unfortunately, we cannot accept returns or exchanges for change of mind so please choose carefully.
 
In the unlikely even that your product is damaged or faulty, please send us an email at hello@jotitdown.co with the order number, description of the issue and (if faulty) photos documenting the problem/s. Once we have received all info we will contact you and advise steps for returning your order.
Please note: to complete your return, we require a receipt or proof of purchase.
 
REFUNDS
 
If you are applicable for a refund due to faulty or damaged goods, you will be directed to where you can send your product after emailing our team. Once we receive you item for inspection, we will contact you with details and let you know when you can expect to see your refund credited back via your original payment method.